Shipping Policy

Last updated: May 14, 2026

Production time

Each order is custom 3D printed to your specifications after you place it. Production typically takes 1 to 7 business days from order confirmation. Larger and more complex models take longer.

Shipping time

After production, orders ship via tracked USPS or UPS Ground (carrier selected per package). Transit time within the contiguous United States is typically 3 to 5 business days.

Total order-to-delivery window: 5 to 10 business days.

Tracking

You will receive a shipping confirmation email with a tracking number as soon as your order ships. If you do not see it within 8 business days of ordering, check your spam folder, then contact us at support@mystudioart.com.

Shipping costs

Shipping is included in the listed product price for all US orders during launch. International shipping is currently not available.

Where we ship

We currently ship to addresses within the continental United States only. We plan to expand to Alaska, Hawaii, US territories, and international destinations in the future.

Address accuracy

Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error within 24 hours of ordering, email support@mystudioart.com and we will try to update the address before production starts.

Delays

Production and delivery times are estimates. We are not responsible for delays caused by carriers, weather, customs, or events outside our control. We do our best to keep you informed if your order is delayed.

Damaged or lost packages

See our Refund Policy for damaged-on-arrival and lost-in-transit handling.

Title and risk of loss

Title and risk of loss pass to you when the carrier scans your package. Our reprint guarantee for shipping damage applies as set out in the Refund Policy.

Contact

Shipping questions: support@mystudioart.com