Order & Support Text Alerts
Get text updates about your custom 3D-print order and reach our support team by text. This is a transactional and customer-care program only - we never send marketing or promotional messages to this number.
What you will receive
- Order confirmations - a text when we receive your order.
- Production updates - when your custom piece starts printing.
- Shipping & delivery notifications - when your order ships, plus tracking.
- Account & order status changes - meaningful updates about your order.
- Customer-support replies - if you text us a question, our team (Iris) replies by text.
Message frequency
Message frequency varies and depends on your order activity. Most customers receive a handful of texts per order.
Cost
My Studio Art does not charge for these messages, but message and data rates may apply from your mobile carrier.
How to unsubscribe or get help
Reply STOP to any message to unsubscribe at any time. After you unsubscribe you will receive one confirmation message and no further texts. Reply HELP for help, or contact us at support@mystudioart.com.
Privacy
Your mobile number and opt-in are used only to deliver the messages described above. We do not sell or share mobile opt-in data with third parties or affiliates for their marketing. See our Privacy Policy for details.
Carriers
Supported on major US carriers. Carriers are not liable for delayed or undelivered messages.